The Silver Superstore will exchange any item within 30 days of your receipt of the items. Items returned must be in the original, unopened packaging, and in saleable condition.
If you are a registered bride or groom, you may return items for exchange (they must be in the original, unopened packaging). Items must be received no more than 30 days after the wedding date we have on file for you, or 30 days after your receipt of the items, whichever is later. Exception: We will not be able to accept returns or offer exchanges on individual place setting pieces (such as knives, teaspoons, etc), except for manufacturer's defects.
Because of credit card companies' policies, we cannot give a refund to the gift recipient. Gift certificates will be issued instead.
Any questions about our Wedding Return Policy may be sent to mail@silversuperstore.com
View our entire Return Policy